Last Updated: October 17, 2025
We're not gonna bombard you with legal jargon here - just straightforward info about how we handle your data.
Look, we get it - privacy policies can be a snooze fest. But here's the thing: we actually care about your info. At Onyx Areth Quinthos Architects, we're not just designing sustainable buildings; we're committed to sustainable practices in everything we do, including how we treat your personal data.
This policy applies to anyone who visits our website, reaches out for consultations, or works with us on projects. We're based in Toronto, Ontario, and we follow Canadian privacy laws (PIPEDA for those who care about acronyms).
By using our site or services, you're basically saying "yeah, I've read this and I'm cool with it." If you're not cool with it, well, we'd love to chat about your concerns.
We're gonna be real with you about what we collect:
Name, email, phone number, mailing address - the usual suspects when you fill out our contact forms or start a project with us.
Property info, design preferences, budget ranges, timeline expectations. Basically everything we need to know to create spaces you'll actually want to live or work in.
IP addresses, browser types, device info, pages you visit on our site. Standard website analytics stuff - nothing creepy.
Emails, phone call notes, meeting summaries. We keep these so we don't forget what we discussed last Tuesday.
We don't collect sensitive stuff like credit card numbers directly - that goes through secure payment processors if needed.
Here's what we do with your data (and why it matters):
Under Canadian privacy law, you've got some solid rights. Here's what you can do:
Access | Ask us what personal info we've got on file about you. We'll send you a copy. |
Correction | If something's wrong or outdated, let us know and we'll fix it. |
Deletion | Want us to delete your data? We'll do it, unless we're legally required to keep it. |
Withdrawal | Change your mind about consent? No problem. Just note that some services might not work anymore. |
Complaint | Think we screwed up? You can file a complaint with the Office of the Privacy Commissioner of Canada. |
To exercise any of these rights, just shoot us an email at info@onyxarethquinthos.info. We'll respond within 30 days.
We take security seriously - probably more than we should admit in casual conversation at parties. Here's what we do:
That said, no system is 100% hack-proof. We do our best, but if there's ever a breach, we'll let you know ASAP and tell you what happened.
We don't hoard data forever. Here's our general approach:
Active Projects: Throughout the project and for 7 years after completion (architectural regulations require this)
Inquiries That Don't Convert: 2 years, then we purge unless you ask us to keep in touch
Marketing Communications: Until you unsubscribe or ask us to stop
Website Analytics: 26 months max, then it gets anonymized or deleted
If you specifically ask us to delete your info earlier, we'll do it unless there's a legal reason we can't.
Look, privacy stuff can be confusing. If you've got questions, concerns, or just want to chat about how we handle your data, we're here for it.
(416) 555-0847
1247 Queen Street West, Toronto, ON M6K 1L6
Policy Updates: We might update this policy occasionally. When we do, we'll update the date at the top and let active clients know about significant changes. We're not gonna pull any sneaky moves.
Thanks for reading through all this legal stuff.
Seriously though, if something's unclear or you've got concerns, don't hesitate to reach out. We're real people and we actually respond.