Last Updated: October 17, 2025

Privacy Policy

We're not gonna bombard you with legal jargon here - just straightforward info about how we handle your data.

Introduction & Scope

Look, we get it - privacy policies can be a snooze fest. But here's the thing: we actually care about your info. At Onyx Areth Quinthos Architects, we're not just designing sustainable buildings; we're committed to sustainable practices in everything we do, including how we treat your personal data.

This policy applies to anyone who visits our website, reaches out for consultations, or works with us on projects. We're based in Toronto, Ontario, and we follow Canadian privacy laws (PIPEDA for those who care about acronyms).

By using our site or services, you're basically saying "yeah, I've read this and I'm cool with it." If you're not cool with it, well, we'd love to chat about your concerns.

Information We Collect

We're gonna be real with you about what we collect:

Personal Identification Stuff

Name, email, phone number, mailing address - the usual suspects when you fill out our contact forms or start a project with us.

Project-Related Details

Property info, design preferences, budget ranges, timeline expectations. Basically everything we need to know to create spaces you'll actually want to live or work in.

Technical Data

IP addresses, browser types, device info, pages you visit on our site. Standard website analytics stuff - nothing creepy.

Communication Records

Emails, phone call notes, meeting summaries. We keep these so we don't forget what we discussed last Tuesday.

We don't collect sensitive stuff like credit card numbers directly - that goes through secure payment processors if needed.

How We Actually Use Your Information

Here's what we do with your data (and why it matters):

  • Project Delivery
    Can't design your dream space without knowing who you are and what you want, right? This is the main event.
  • Communication
    Responding to inquiries, sending updates, scheduling consultations. The basics of not ghosting our clients.
  • Service Improvement
    Analyzing how people use our site helps us make it less annoying. We're constantly tweaking things.
  • Legal Compliance
    Sometimes we gotta keep records for regulatory reasons. Architecture's got rules, y'know.
  • Occasional Marketing
    We might send newsletters or project updates, but only if you've said it's cool. And you can opt out anytime - no hard feelings.

Who We Share Data With (And Why)

We're not selling your email to random companies. Period. But we do share info in specific situations:

Project Partners & Contractors

Engineers, contractors, consultants who work on your project need relevant details. They're bound by their own confidentiality agreements.

Service Providers

Hosting companies, email services, analytics tools. They process data on our behalf but can't use it for themselves.

Legal Requirements

If a court order shows up or there's a legitimate legal demand, we'll comply. We're law-abiding folks.

All third parties we work with are vetted and required to maintain appropriate security standards.

Cookies & Tracking Technologies

Yeah, we use cookies - but not the chocolate chip kind (unfortunately).

Essential Cookies

These keep the site functioning. You can't really opt out of these without breaking everything.

Analytics Cookies

Help us understand which pages people actually look at. We use Google Analytics with IP anonymization.

You can manage cookie preferences through your browser settings. Most browsers let you block or delete cookies, though some site features might get wonky.

We don't use cookies for targeted advertising - that's just not our style.

Your Privacy Rights

Under Canadian privacy law, you've got some solid rights. Here's what you can do:

Access Ask us what personal info we've got on file about you. We'll send you a copy.
Correction If something's wrong or outdated, let us know and we'll fix it.
Deletion Want us to delete your data? We'll do it, unless we're legally required to keep it.
Withdrawal Change your mind about consent? No problem. Just note that some services might not work anymore.
Complaint Think we screwed up? You can file a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, just shoot us an email at info@onyxarethquinthos.info. We'll respond within 30 days.

Security Measures

We take security seriously - probably more than we should admit in casual conversation at parties. Here's what we do:

  • SSL encryption for all data transmission (that's the little lock icon in your browser)
  • Regular security audits and updates to our systems
  • Restricted access - only team members who need your info can see it
  • Secure cloud storage with reputable Canadian providers
  • Employee training on data protection (yes, we actually make them sit through this stuff)

That said, no system is 100% hack-proof. We do our best, but if there's ever a breach, we'll let you know ASAP and tell you what happened.

How Long We Keep Your Data

We don't hoard data forever. Here's our general approach:

Active Projects: Throughout the project and for 7 years after completion (architectural regulations require this)

Inquiries That Don't Convert: 2 years, then we purge unless you ask us to keep in touch

Marketing Communications: Until you unsubscribe or ask us to stop

Website Analytics: 26 months max, then it gets anonymized or deleted

If you specifically ask us to delete your info earlier, we'll do it unless there's a legal reason we can't.

Questions About Privacy?

Look, privacy stuff can be confusing. If you've got questions, concerns, or just want to chat about how we handle your data, we're here for it.

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Call Us

(416) 555-0847

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Visit Our Office

1247 Queen Street West, Toronto, ON M6K 1L6

Policy Updates: We might update this policy occasionally. When we do, we'll update the date at the top and let active clients know about significant changes. We're not gonna pull any sneaky moves.

Thanks for reading through all this legal stuff.

Seriously though, if something's unclear or you've got concerns, don't hesitate to reach out. We're real people and we actually respond.